Refund and Return Policy
At Shyr Beauty, we take pride in delivering high-quality products to our valued customers. Our commitment is to ensure your satisfaction with every purchase. Please review our refund and return policy below.
Refunds
We do not offer refunds for any orders. All sales are final.
Returns
We do not accept returns or exchanges except in the case of damaged products.
Damaged Products
If you receive a damaged product, please contact us within 4 days of receiving the item at info@shyrbeauty.com. To expedite the process, please include images of the damaged product in your email.
Exchange Policy for Damaged Products
To initiate an exchange for a damaged product, please contact our Customer Service team at info@shyrbeauty.com within 4 days of receiving the item. We will review the provided images and determine if the product is eligible for exchange.
Exchanges
We only accept exchanges for damaged products. If your product is approved for exchange, we will provide instructions on how to proceed with the exchange. The customer is responsible for shipping the damaged product back to us with the tracking ID provided by our team in the same email thread.
Exchange Processing
Once we receive the damaged item, we will process the exchange within 7-10 business days, subject to product availability. We cannot guarantee that the replacement product will be in stock.
We hope this policy ensures your satisfaction when shopping with Shyr Beauty. If you have any questions or concerns, please do not hesitate to reach out to our Customer Service team for assistance at info@shyrbeauty.com. Your satisfaction is our priority.
SHIPPING POLICY
Shipping Information
At Shyr Beauty, we aim to provide you with a seamless shopping experience, including prompt delivery of your products. Please read our shipping policy below for more information.
Order Processing
We process and dispatch orders within 24-48 hours of receiving them. Once your order is shipped, you will receive a confirmation email with tracking information.
Delivery Time
Please allow 5-10 business days for your products to be delivered. The delivery time may vary depending on your location and other factors, but we strive to get your order to you as quickly as possible.
Order Tracking
You can track the status of your order using the provided tracking information. If you have any questions or concerns about the delivery of your order, please feel free to contact us. You can send us a message on our Contact Page or email us at info@shyrbeauty.com. We are committed to addressing all your queries swiftly and providing you with the information you need.
International Shipping
Currently, we only offer shipping within [Specify the regions or countries where you offer shipping, e.g., the United States]. We do not provide international shipping at this time.
Shipping Charges
Shipping charges may apply to your order, and the exact amount will be calculated at checkout. We may offer promotions or discounts on shipping from time to time, so be sure to check our website for any ongoing offers.
Shipping Disclaimer
Please note that the delivery times provided are estimated and may be subject to delays due to unforeseen circumstances, such as weather conditions or carrier issues. We appreciate your patience and understanding in such cases.
Contact Us
If you have any questions or need assistance with your order or shipping, please don't hesitate to reach out to our Customer Service team. You can send us a message on our Contact Page or email us at info@shyrbeauty.com. Your satisfaction is important to us, and we are here to help.